Last Updated: January 2026
This Code of Conduct and Acceptable Use Policy ("Policy") governs all access to and use of the ConX-USA platform, products, and services ("Services"). This Policy is incorporated by reference into the ConX-USA Master Subscription Agreement ("MSA"). Capitalized terms not defined herein have the meanings set forth in the MSA.
1. PURPOSE AND SCOPE
ConX-USA provides a neutral technology marketplace that enables independent contractor businesses to connect, coordinate, and transact. This Policy exists to:
- Protect the integrity, security, and trust of the platform
- Promote professional, lawful, and ethical use of the Services
- Prevent misuse, fraud, harassment, or deceptive conduct
This Policy applies to all Customers, Users, contractors, and any individual or entity accessing the Services.
2. PLATFORM ROLE ACKNOWLEDGEMENT
Users acknowledge and agree that:
- ConX-USA is not an employer, staffing agency, labor broker, or employer of record
- ConX-USA does not control hiring, wages, schedules, supervision, or employment terms
- All employment, labor, tax, insurance, and regulatory obligations remain solely with contractor members
Nothing in this Policy creates an employment, agency, joint venture, or fiduciary relationship.
3. ACCEPTABLE USE
Users may access and use the Services only for legitimate business purposes consistent with the MSA and this Policy.
Permitted use includes:
- Posting accurate job, project, or labor requests
- Communicating in a professional and lawful manner
- Using platform tools as intended for coordination and administration
4. PROHIBITED CONDUCT
The following conduct is strictly prohibited and constitutes platform misuse:
4.1 Fraudulent or Deceptive Activity
- Providing false, misleading, or incomplete information
- Misrepresenting business identity, licensing, insurance, or qualifications
- Creating duplicate or deceptive accounts
4.2 Harassment and Unprofessional Conduct
- Threatening, abusive, discriminatory, or harassing behavior
- Retaliation against Users for reporting concerns
- Use of hate speech or offensive content
4.3 Platform Abuse and Circumvention
- Attempting to bypass platform safeguards, fees, or controls
- Scraping, harvesting, or extracting data without authorization
- Reverse engineering, probing, or testing platform vulnerabilities
4.4 Improper Solicitation and Misuse of Data
- Using platform data for deceptive or bad-faith solicitation
- Harvesting contact information outside intended platform use
- Contacting Users under false pretenses
Note: ConX-USA does not restrict lawful hiring or employment solicitation. Enforcement actions relate solely to platform misuse, not employment decisions.
5. LEGAL AND REGULATORY COMPLIANCE
Users are solely responsible for compliance with all applicable laws and regulations, including but not limited to:
- Employment and labor laws
- Workers' compensation and insurance requirements
- Occupational safety (OSHA) compliance
- Licensing, certification, and trade regulations
- Tax and payroll obligations
ConX-USA does not verify legal compliance and disclaims responsibility for violations by Users.
6. DATA, PRIVACY, AND SECURITY
Users shall:
- Access only data they are authorized to view
- Protect login credentials and account security
- Refrain from introducing malware or malicious code
Any misuse of personal or confidential data is grounds for immediate action.
7. REPORTING VIOLATIONS & WHISTLEBLOWER SAFE HARBOR
7.1 Reporting Violations
Suspected violations of this Policy, the MSA, or applicable law may be reported to: Email: info@conx-usa.com
Reports should include sufficient detail to allow ConX-USA to reasonably evaluate the concern. ConX-USA may investigate reports in its sole discretion and may request additional information.
7.2 Whistleblower Safe Harbor
ConX-USA encourages good-faith reporting of suspected misconduct, platform misuse, fraud, safety concerns, or legal violations.
No Customer or User shall be retaliated against, suspended, terminated, or otherwise penalized solely for making a good-faith report of a suspected violation, even if such report is ultimately unsubstantiated.
This safe-harbor protection applies only to reports made honestly and without malicious intent. Knowingly false, bad-faith, or abusive reports constitute a violation of this Policy and may result in enforcement action.
7.3 No Duty to Investigate or Act
While ConX-USA may review reports, nothing in this Policy creates a duty to investigate, remediate, or resolve disputes, nor does it impose liability for action or inaction taken in response to any report.
8. ENFORCEMENT AND REMEDIES
8.1 Graduated Enforcement Matrix
ConX-USA applies enforcement actions in a graduated, risk-based manner intended to protect platform integrity while allowing for corrective action where appropriate. Enforcement decisions are made in ConX-USA's sole discretion based on severity, frequency, intent, and risk.
- Level 1 – Informational Notice / Warning: Issued for minor, first-time, or inadvertent violations. Provides guidance and an opportunity to correct behavior. No immediate suspension of access.
- Level 2 – Temporary Restriction or Suspension: Issued for repeated violations, uncorrected Level 1 issues, or moderate-risk conduct. May include limited feature access, temporary suspension, or monitoring. Requires corrective action prior to reinstatement.
- Level 3 – Final Warning or Probation: Issued for serious violations, deceptive conduct, or pattern abuse. May include probationary access with heightened restrictions. Failure to comply may result in termination.
- Level 4 – Immediate Suspension or Termination: Applied for egregious conduct, including fraud, harassment, security threats, unlawful activity, or material platform abuse. May be imposed without prior notice where necessary to protect Users, data, or platform integrity.
8.2 Reservation of Rights
ConX-USA reserves the right to bypass graduated steps and impose immediate suspension or termination where warranted by risk, legal obligation, or platform safety.
8.3 No Adjudication
Enforcement actions are administrative platform controls only and do not constitute a legal determination, employment decision, or dispute resolution.
9. NO DISPUTE MEDIATION OR LIABILITY
ConX-USA's involvement in disputes between Users, if any, is strictly facilitative. ConX-USA does not act as a mediator, arbitrator, or guarantor and assumes no liability for outcomes.
10. MODIFICATIONS
ConX-USA may update this Policy from time to time. Continued use of the Services constitutes acceptance of the updated Policy.
Contact Information
ConX-USA Inc.
230 Third St, Suite 290
Castle Rock, CO 80104