Last Updated: January 2026
These Terms and Conditions ("Terms") govern access to and use of the ConX-USA platform, website, applications, and related services (collectively, the "Services") by customers, users, and visitors ("Customer," "you," or "your"). These Terms are legally binding and are incorporated by reference into the ConX-USA Master Subscription Agreement ("MSA"), Code of Conduct & Acceptable Use Policy ("AUP"), Privacy Policy, and Data Processing Addendum ("DPA").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. ABOUT CONX-USA
ConX-USA Inc. ("ConX-USA") is a technology company that operates a neutral online marketplace designed to facilitate connections, coordination, and optional payment processing between independent contractor businesses.
ConX-USA is not a staffing agency, labor broker, employer, co-employer, or employer of record.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
You must be at least 18 years old and legally authorized to operate a business to use the Services. By registering an account, you represent that:
- You have authority to bind the business you represent
- All information provided is accurate and current
- You will maintain the security of your account credentials
- You are responsible for all activity that occurs under your account
3. MARKETPLACE ROLE; NO EMPLOYMENT RELATIONSHIP
ConX-USA does not:
- Hire, fire, supervise, or manage workers
- Determine wages, schedules, or working conditions
- Verify licensing, insurance, or regulatory compliance
All employment, labor, tax, insurance, and safety obligations remain solely with the applicable contractor businesses. Nothing in these Terms creates an employment, agency, partnership, joint venture, or fiduciary relationship.
4. CUSTOMER OBLIGATIONS
Customers agree to:
- Use the Services in compliance with all applicable laws
- Maintain all required licenses, certifications, insurance, and workers' compensation coverage
- Provide accurate and non-misleading information
- Comply with the MSA and AUP
ConX-USA disclaims responsibility for Customer noncompliance.
5. FEES, PAYMENTS, AND PAY-WHEN-PAID
Fees for Services are as set forth in applicable Order Forms or pricing pages.
ConX-USA may facilitate payments as a convenience only and does not act as an escrow agent, fiduciary, or guarantor of payment.
Payments between contractors may be subject to pay-when-paid terms, meaning payment is contingent upon receipt of funds from the paying contractor.
6. ACCEPTABLE USE AND CONDUCT
Use of the Services is subject to the Code of Conduct & Acceptable Use Policy. Prohibited activities include fraud, harassment, misuse of data, security violations, and platform abuse.
ConX-USA reserves the right to suspend or terminate access for violations.
7. DATA, PRIVACY, AND SECURITY
Customer Data is handled in accordance with the Privacy Policy and Data Processing Addendum. Customers are responsible for ensuring lawful collection and use of any data submitted to the Services.
8. DISCLAIMERS
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONX-USA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
CONX-USA DOES NOT GUARANTEE JOB PLACEMENTS, WORKER AVAILABILITY, PAYMENT OUTCOMES, OR BUSINESS RESULTS.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONX-USA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.
CONX-USA'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CUSTOMER TO CONX-USA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10. INDEMNIFICATION
Customer agrees to indemnify and defend ConX-USA from claims arising out of:
- Customer's use of the Services
- Employment or labor disputes
- Worker injuries or insurance failures
- Customer Data or legal violations
11. SUSPENSION AND TERMINATION
ConX-USA may suspend or terminate access for violations of these Terms, the MSA, or the AUP. Termination does not relieve Customer of payment obligations accrued prior to termination.
12. DISPUTE RESOLUTION; ARBITRATION
Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) in Denver, Colorado.
The parties waive the right to a jury trial and to participate in class or representative actions.
13. GOVERNING LAW
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules.
14. MODIFICATIONS
ConX-USA may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
15. SMS TEXT MESSAGING TERMS & CONDITIONS
SMS Consent & Privacy
By providing your mobile phone number and opting in to receive SMS communications from ConX-USA, Inc. ("ConX-USA"), you expressly consent to receive text messages in accordance with these Terms. Phone numbers collected as part of the SMS consent process will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Types of SMS Communications
If you have consented to receive SMS messages from ConX-USA, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Billing or account inquiries
- Service notifications
- Promotions or special offers
Message Frequency
Message frequency may vary depending on your interaction with ConX-USA and the type of communication. You may receive up to five (5) SMS messages per week.
Carrier Fees & Charges
Standard message and data rates may apply depending on your mobile carrier and plan. These fees may vary for domestic or international messages. ConX-USA is not responsible for carrier charges.
Opt-In Methods
You may opt in to receive SMS communications from ConX-USA through:
- Verbal consent during a conversation
- Submitting an online form
- Completing a written or paper form
Opt-Out Methods
You may opt out of SMS messages at any time by replying STOP to any SMS message you receive. You may also contact ConX-USA directly to request removal from SMS communications.
Help & Support
For assistance, reply HELP to any SMS message or contact us at support@conx-usa.com.
Optional Participation
SMS consent is not a condition of purchase or use of the Services. You may choose not to opt in by leaving the SMS consent box unchecked or declining consent.
Standard Messaging Disclosures
- Message and data rates may apply
- Message frequency may vary
- Text STOP to opt out at any time
- Text HELP for assistance or visit our Privacy Policy and Terms & Conditions pages
SMS Consent
Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.
16. CONTACT INFORMATION
ConX-USA Inc.
230 Third St, Suite 290
Castle Rock, CO 80104
Email: info@conx-usa.com